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- True to size: wears with a slimming professional fit.
- Naturally forms: fits both broader and narrower shoulder lines.
- No pinching: roomy in the armpits. No ride-up lifting your arms.
- Accommodating length: fits longer arms and taller torsos.
- Hand wash: doesn't trap odor and rarely needs cleaning.
- 100% Khullu: down wool of high elevation Tibetan yak.
- Soft like cashmere yet durable: anti-wrinkle, and anti-itch.
- Ultra-fine 17.5μm natural fibers: soft to sensitive skin.
- Thick and warm: 2x as thick as our All-Season Sweaters.
- Made in Brooklyn: based out of hilly San Francisco... about us.
- Ideal for outfit repeaters: yak wool is incredibly odor resistant.
- Minimize physical clutter: reduce your mental clutter.
- Replace synthetic fast fashion: a natural piece that lasts decades.
- Winter Adventure Companion: skiing, sledding... shoveling snow?
- Invest in quality clothes: lasts through your career and beyond.
For orders under $200, a flat $8 shipping fee is applied.
- Get free shipping for all orders of $200 or more.
We are offering free shipping within the USA. Outside the USA, depending on your country, you will be responsible for paying for customs, duties, taxes, or other applicable fees before you can receive your package.
These policies are set locally, so please check with the relevant sources where you live for the most accurate information. If the customs/duties are not paid and the shipment is returned to us, you will be refunded, minus the shipping cost.
On-Demand Knitting:
All of our knitwear is made on-demand in Brooklyn, New York. We're passionate about being part of the solution to reduce waste, which is why we make our products on-demand. This means that your sweater doesn't sit around for months before it reaches you - we start working on it as soon as you place your order!
Since we're creating each piece just for you, it may take a bit longer to receive your order than with traditional fashion brands. On average, it takes 3-6 days to knit your sweater after you place your order, and then shipping can take 2-5 days. But we promise it will be worth the wait! Our slow fashion approach means you're getting a high-quality product that's good for the planet too.
Oliver Charles sweaters can last a lifetime, which matters because by wearing our clothes for even 9 months longer, our individual carbon footprint can be reduced by 30%, equivalent to removing half a million cars off the road per person per year.
If your sweater becomes damaged from holes or snagged threads, send it back and we'll restore it to the best of our abilities.
Our return and exchange policy lasts 30 days. To make gifting easier, any orders placed in November and December can be returned or exchanged through the end of January. To be eligible for a return, your item must be undamaged and in the same condition that you received it. Exchanges are subject to availability.
For orders below $200, please note that shipping fees from Oliver Charles to our customers are non-refundable. However, in the event of an exchange or return, we've got you covered! Return shipping for exchanges or returns is pre-paid, so you won't have to worry about additional costs.
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Give It a Try. Worry-Free.
We’re confident this will be your go-to scarf for years. But we understand you may be skeptical. So give it a try. Worry-free.
100% Satisfaction
Try it out. Wear throughout the week. If you’re not happy, just send it back. No questions asked.
Lifetime Guarantee
If anything ever happens to your sweater over the many years, send it back and we'll restore it.
Free Exchanges Or Returns
Free, fast, and flexible. We'll work to make sure the exchange/return process is seamless.
FAQ
Shipping Policy
We are offering free shipping within the USA for all orders of $200 or more. For orders under $200, an $8 flat shipping rate is applied. Outside the USA, depending on your country, you will be responsible for paying for customs, duties, taxes, or other applicable fees before you can receive your package.
These policies are set locally, so please check with the relevant sources where you live for the most accurate information. If the customs/duties are not paid and the shipment is returned to us, you will be refunded, minus the shipping cost.
Returns & Exchanges
Our return and exchange policy lasts 30 days. To make gifting easier, any orders placed in November and December can be returned or exchanged through the end of January.
To be eligible for a return, your item must be undamaged and in the same condition that you received it. Returns aren't accepted after taking a Sweater Challenge such as the 7 Day Challenge or 5 Adventure Challenge.
Our sweaters are a timeless design meant to last in your closet. If your Oliver Charles sweater becomes damaged from holes, snagged threads, or pilling at any time, send it back and we'll restore it to the best of our abilities.
If you feel your sweater needs a repair, please fill out the form below. Please note that you must be the original purchaser of the product with a valid proof of purchase (order number).
When you decide your sweater has reached the end of its life - whether that’s in 10 years’ time or 100 years - please don’t hesitate to reach out to us. We'll make sure to find it another home or make sure it is naturally returned to the earth. As each sweater is biodegradable, although designed to last a lifetime.
One of the most important factors that affects the way wool feels is the fiber fineness. Thinner diameter fiber is softer. While a human hair has a average diameter of 75 microns (µm), the yak wool (AKA "khullu") we use in our sweaters is ultra-fine at 17.5µm.
Wools that are generally considered "soft" have a fineness <20µm. Although, at the end of the day, you know best, so try new materials at different levels of fineness and decide what you like wearing most. If you find a wool sweater you love but find slightly itchy, note that fine wools, like khullu, get softer with washing.
Wicking is an important benefit of wool, because in order to regulate body temperature, humans can sweat several liters a day. All this sweat can get pretty smelly right? In fact, sweat only becomes odor if it isn't wicked away. Wool has a number of unique moisture management properties that allow it to resist body odor making it ideal for #repeat wear and simplifying your life.
1) Saturation regain: wool can absorb and retain up to 35% of its own weight in moisture and still feel dry to the touch, which reduces sweat buildup and discourages bacterial growth.
2) Isolation of bacteria: after sweat is absorbed from the skin's surface it travels outwards where it evaporates. In the process, wool actively binds and isolates bacteria within it's fiber. The isolation of bacteria reduces odor to the point where unwashed wool has 66% less odor intensity than plastic-based fibers and 28% less than cotton fabrics (Woolmark).
Fun fact: bacteria thrive in humid environments, where sweat is trapped instead of being wicked away. For example, while a 1x1cm area on a human forearm contains around 100 bacteria, an identical square in the armpit contains on average 10 million bacteria (Popular Science).
We make our sweaters from yak down, which is the hair they shed naturally in the spring, all the herders do to collect it is simply brush the animals.
Our sweaters are made in Brooklyn, New York by Tailored Industry. We work with them to create our sweaters through a new manufacturing process called WHOLEGARMENT® 3D-knitting.
We chose Tailored Industry vs. other WHOLEGARMENT® manufacturers in part because of their brand vision. They want to become a platform for on-demand knitwear. We're hoping we can grow together, create all kinds of custom sizes, and eventually remove the need for inventory completely.
Pilling is the natural process that occurs when the shorter natural wool fibers work their way to the surface of a sweater.
Pilling is normal and expected with any wool piece of clothing, but fear not because there is a tried and true method to manage pilling.
The first thing you should do is wash your sweater after the first 4 wears. Throw your sweater in the wash with a pair of jeans, just make sure to close the zippers.
Over time, shorter fibers causing pilling will pull away on their own.
Many of our sweaters, including Summer Sweaters and All-Season Sweaters, are machine washable. However, we recommend checking the care instructions for each style to be certain. For 100% yak wool sweaters, we suggest hand washing and laying them flat to dry.
The 7 Day Challenge is a way to test owning less and better. See how it feels to #repeat and get more from a go-to sweater. Wear an OC sweater every day for 7 days straight.
Apply to field test an Oliver Charles sweater. Wear it, give us feedback, and it's free. We accept 2 people each month to field test our sweaters.
Learn MoreWe’re a new clothing brand creating an easy go-to item for modern professionals. We’re also Slater & Jack... a couple of lifelong friends on a mission to get the world to rethink their wardrobe.
Our StoryOrder a sweater and we'll tell you.
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